When your patients are clocking off, your phones are switching off. It’s no surprise, then, that clinics across the country are missing out on a major opportunity to serve their community—and grow their business. For a working adult, calling the clinic during a weekday can mean skipping a meeting, taking a personal day, or (more often) putting it off altogether.
The result? Missed care, delayed diagnoses, and a frustrating experience that leaves patients feeling unseen.
Please Hold changes that.
Whether it’s a mum calling at 9pm to schedule a follow-up, or a tradie checking a referral on a Sunday, we ensure patients can reach your clinic when it suits them—not just when it suits your opening hours.
And the results speak volumes: after implementing a 24/7 call solution like Please Hold, clinics report that up to 50% of all calls occur after 5pm or on weekends. That’s not a rounding error. That’s half your patient communication happening outside of business hours—communication that would otherwise be lost.
We understand that expanding human reception beyond standard hours is costly and often unfeasible. That’s why Please Hold isn’t just an upgrade in access—it’s a cost-effective solution that supports your team by handling the repetitive and routine, so your human staff can focus on the moments that matter most.
So ask yourself: when your clinic closes its doors at 5pm, does it also close the line of communication with your patients?
If so, let’s change that.
Reach out to us at hello@pleaseholdhealth.com and let’s keep your clinic open to patients—even when the lights are off.
